IoT tool TeamViewer integrates with PTC’s ThingWorx for remote access

Published 09 May 2018

Posted by Stephen Holmes

Article tagged with: iot, manufacturing, ptc, cloud, thingworx, teamviewer

TeamViewer, a software provider for IoT, connectivity, monitoring, support, and team collaboration, has announced that its remote access solution is now integrated into PTC’s ThingWorx Industrial Innovation Platform.

The move extends the platform’s reach to allow for embedded remote access functionalities - letting service technicians securely access and control the affected device.

It is expected that such technology will improve and facilitate incident management as operational teams can immediately react and intervene to operational issues to reduce downtime, time to repair, and service expenses.

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